Privacy Policy

At The ADU Group, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

a. Personal Information:
We may collect the following types of personal information:
Name, address, phone number, and email address.
Property address or general location.
Information related to your ADU project, consultation requests, eligibility checks, and financing inquiries.
Payment or billing information, when applicable.

b. Non-Personal Information:
We may also collect non-personal information such as:
Browser type and operating system.
IP address and general location.
Usage data, including how you interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:
Service Delivery: To provide ADU planning, design, permitting, financing, and construction services tailored to your needs.
Communication: To respond to inquiries, provide consultation follow-ups, project updates, and important notifications.
Financing Evaluation: To review eligibility and coordinate financing options when requested.
Billing and Payments: To process payments and manage invoices, when applicable.
Marketing: To share updates, educational content, or service information (you may opt out at any time).
Website Improvement: To analyze user behavior and improve website performance and user experience.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:
Service Providers: Trusted third-party vendors who assist with website operations, payment processing, or service delivery.
Financing Partners: When you request or consent to financing-related services.
Legal Compliance: Authorities or legal entities when required by law or to protect our rights and property.
Project Collaborators: Contractors, consultants, or professionals involved in your ADU project, when necessary.

4. Data Storage and Security

Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.
Security Measures: We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your information, subject to legal obligations.
Objection: Opt out of certain uses of your data, such as marketing communications.
To exercise your rights, please contact us at [Email Address].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, including:
Essential Cookies: Required for basic website functionality.
Analytics Cookies: Used to understand site usage and improve performance.
Marketing Cookies: Used to deliver relevant content and advertisements.
You may manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. The ADU Group is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

The ADU Group
16000 Ventura Blvd, Unit 900
Encino, CA, 91436
info@adugroupla.com
[Phone Number]